Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and PlugVerse ("we," "us," or "our") governing your access to and use of the PlugVerse platform, including our website, mobile applications, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

PlugVerse is a platform that connects local artists, bands, and performers ("Artists") with venues, event organizers, bars, fraternities, sororities, and other establishments ("Venues") for the purpose of booking live performances and events.

Our Service includes, but is not limited to:

• Profile creation and management for Artists and Venues
• Gig posting and application system
• Messaging and communication tools
• Contract generation and digital signature capabilities
• Payment processing and transaction management
• Discovery feed and social features
• Band and venue management tools

3. User Accounts and Registration

3.1 Account Creation

To use certain features of the Service, you must create an account by providing accurate, current, and complete information. You must be at least 18 years old to create an account and use the Service.

3.2 Account Types

You may register as an Artist, Venue, or Admin. You may only maintain one account per role type, but you may have multiple accounts if you operate in different roles (e.g., both as an Artist and a Venue).

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

3.4 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including if you violate these Terms or engage in fraudulent, illegal, or harmful activities.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Post false, misleading, or fraudulent information
• Harass, abuse, or harm other users
• Transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to the Service or other users' accounts
• Use automated systems to access the Service without permission
• Impersonate any person or entity
• Collect or store personal data about other users without their consent
• Interfere with or disrupt the Service or servers

4.2 Content Standards

You are solely responsible for all content you post, upload, or transmit through the Service, including profile information, gig postings, messages, media, and reviews. You represent and warrant that:

• You own or have the necessary rights to all content you post
• Your content does not violate any third-party rights
• Your content is accurate and not misleading
• Your content complies with all applicable laws and regulations

5. Payments and Fees

5.1 Payment Processing

PlugVerse uses third-party payment processors (including Stripe) to facilitate payments between Artists and Venues. By using our payment features, you agree to the terms and conditions of our payment processors.

5.2 Platform Fees

PlugVerse charges fees for certain transactions and services:

• Per-Gig Fee: A 5% transaction fee applies to completed gig payments
• Subscription Fees: Monthly or annual subscription fees may apply for premium features (Starter, Pro, Premium, Enterprise tiers)
• Payment Processing Fees: Additional fees may be charged by payment processors

All fees are clearly disclosed before you complete a transaction. Fees are non-refundable unless required by law or as otherwise specified in these Terms.

5.3 Payment Terms

Artists and Venues are responsible for negotiating and agreeing upon payment terms for gigs. PlugVerse facilitates payment processing but is not a party to the agreement between Artists and Venues. We are not responsible for payment disputes between users.

5.4 Refunds and Cancellations

Refund and cancellation policies are determined by the agreement between Artists and Venues. Platform fees are generally non-refundable. Subscription fees may be refunded on a prorated basis if you cancel within the refund period specified at the time of purchase.

5.5 Taxes

You are solely responsible for determining and paying any applicable taxes on payments you receive or make through the Service. PlugVerse may be required to collect and remit taxes in certain jurisdictions.

6. Contracts and Agreements

PlugVerse provides tools for generating and signing contracts between Artists and Venues. However:

• PlugVerse is not a party to contracts between users
• We do not provide legal advice or review contracts
• Users are responsible for ensuring contracts comply with applicable laws
• We recommend consulting with legal counsel before signing contracts
• Digital signatures executed through our platform are legally binding

7. Intellectual Property

7.1 Service Content

The Service, including its design, features, functionality, and content (excluding user content), is owned by PlugVerse and protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

You retain ownership of all content you post on the Service. By posting content, you grant PlugVerse a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display your content solely for the purpose of operating and providing the Service.

7.3 Copyright Infringement

We respect intellectual property rights and will respond to valid DMCA takedown notices. If you believe your copyright has been infringed, please contact us with the following information:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization

8. Disclaimers and Limitations of Liability

8.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

8.2 User Interactions

PlugVerse is a platform that facilitates connections between Artists and Venues. We are not responsible for:

• The quality, safety, or legality of gigs posted on the platform
• The accuracy of user-provided information
• The performance or conduct of Artists or Venues
• Disputes between users
• Any harm or loss resulting from user interactions

8.3 Limitation of Liability

To the maximum extent permitted by law, PlugVerse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless PlugVerse, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or conduct on the Service

10. Dispute Resolution

10.1 User Disputes

Disputes between users (Artists and Venues) should be resolved directly between the parties. PlugVerse may, but is not obligated to, assist in resolving disputes.

10.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

10.3 Arbitration

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Termination

You may terminate your account at any time by contacting us or using account deletion features in your settings. We may terminate or suspend your account immediately, without prior notice, for any violation of these Terms or for any other reason we deem necessary.

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Miscellaneous

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PlugVerse regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13.3 Contact Information

If you have any questions about these Terms, please contact us at:

PlugVerse
Email: legal@plugverse.com
Address: [Your Business Address]