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PlugVerse

Last updated: March 22, 2026
Important: This Artist Agreement supplements our Terms of Service and outlines the specific terms, responsibilities, and obligations for artists using the PlugVerse platform. By registering as an Artist, you agree to these terms.
To register as an Artist on PlugVerse, you must:
Your artist profile must include:
If you register as a band or group, the account holder is responsible for ensuring all members comply with this Agreement. You must have authorization to represent the band and accept bookings on their behalf.
When applying for gigs, you agree to:
Once a booking is confirmed, you agree to:
Canceling confirmed bookings can result in penalties including negative reviews, account restrictions, or removal from the platform. If you must cancel:
Failing to appear for a confirmed booking without notice ("no-show") is a serious violation. No-shows may result in:
PlugVerse uses Stripe Connect to process artist payments. You must set up a valid Stripe Connect account before your first confirmed booking to receive payments through the platform. Before your first payout, you must complete a W-9 form (US persons) or W-8BEN form (non-US persons) through the Stripe Connect onboarding process. Payments are processed according to the terms of your Stripe agreement.
Artists are charged a booking fee on completed gig payments processed through PlugVerse. The fee varies by subscription tier: 1% for Free tier artists,0.5% for Pro tier artists, and 0.25% for Elite tier artists. This fee is automatically deducted from your payment. Additional Stripe payment processor fees may apply. See the Pricing page for current rates.
Payments are typically released within 24-48 hours after a gig is marked as complete by the venue. First-time payouts may take longer due to verification requirements.
You are solely responsible for all tax obligations arising from payments received through PlugVerse. This includes:
PlugVerse may be required to report payments to tax authorities and provide you with tax forms (e.g., 1099) if your annual earnings exceed applicable thresholds.
Artists are independent contractors, not employees of PlugVerse or the venues that book them. You are responsible for your own business expenses, insurance, equipment, and compliance with labor laws.
You retain ownership of all original music, performances, and creative content you create. By uploading content to PlugVerse, you grant us a limited license to display and promote your content solely for platform operations.
You represent and warrant that:
All media (photos, videos, audio) you upload must be content you own or have rights to use. Do not upload copyrighted material without permission. Venues may record your performances as specified in your gig contract.
Artists must maintain professional standards including:
Artists are prohibited from:
Venues may leave reviews and ratings after your performances. You may respond to reviews professionally. Do not attempt to manipulate ratings through fake reviews or intimidation.
Reliability Score: PlugVerse maintains an automated Reliability Score for each artist based on: gig completion rate, cancellation history, no-show incidents, and punctuality reports. Your score affects visibility in search results and eligibility for premium opportunities. View your score in your Artist Dashboard. To request human review of your score, contact cooper@plugverse.app.
We strongly recommend that artists maintain appropriate insurance coverage including:
Some venues may require proof of insurance before confirming bookings.
PlugVerse is not liable for any injuries, damages, or losses that occur during performances. You perform at venues at your own risk. PlugVerse does not provide insurance coverage for artists.
You are responsible for your own equipment. PlugVerse and venues are not responsible for theft, damage, or loss of your equipment unless explicitly agreed in writing.
PlugVerse is not a party to any performance contract between you and a venue or organizer. All disputes regarding performance, payment terms, or contract obligations are between you and the other contracting party. PlugVerse assumes no liability for the performance or breach of any contract between users.
You agree to indemnify, defend, and hold harmless PlugVerse, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from: (a) your breach of any contract with a venue or organizer; (b) your negligence or willful misconduct during performances; (c) disputes with venues, organizers, or other users regarding payment, performance, or contract terms.
Your account may be suspended for:
You may terminate your artist account at any time. You must fulfill all confirmed bookings before closing your account. PlugVerse may terminate accounts for serious or repeated violations with or without notice.
Upon termination:
Artists may be booked by Organizers (including fraternity and sorority social chairs and other event planners) in addition to traditional Venues. All terms in this Agreement apply equally to bookings made by Organizers. By accepting a booking from an Organizer, you accept the same obligations as for any Venue booking.
Neither Artist nor PlugVerse shall be liable for failure to perform obligations due to causes beyond reasonable control, including natural disasters, pandemic, government orders, venue destruction, or power and internet outages. Artists experiencing a force majeure event must notify affected venues and PlugVerse as soon as practicable.
Disputes between artists and venues should first be addressed directly between the parties. If unresolved, either party may request PlugVerse mediation assistance. PlugVerse's involvement in any mediation is non-binding and advisory only. Either party retains the right to pursue binding arbitration under the Terms of Service.
For disputes with PlugVerse directly, please see the Dispute Resolution section in our Terms of Service.
Binding Arbitration: All disputes between you and PlugVerse (not disputes with other users) are subject to the binding arbitration provision in our Terms of Service, including the class action waiver and jury trial waiver. You have 30 days from the date you accept this Agreement to opt out of arbitration by emailing cooper@plugverse.app.
For questions about this Artist Agreement, please contact us:
PlugVerse
Email: cooper@plugverse.app
Address: 127 S Sycamore St, Charlotte, NC 28202
Phone: (980) 272-1831
By registering as an Artist on PlugVerse, you acknowledge that you have read, understood, and agree to be bound by this Artist Agreement and our Terms of Service.